1. Alerts for Imposter Scams
We have recently identified several potential cases of fraud involving individuals or entities misusing the name and logo of “Rakuten Securities” or “Rakuten Hong Kong” to conduct illegal fundraising activities. Rakuten Securities HK reminds customers not to make money deposit or transfers to suspicious emails, websites or callers, and not to provide any personal information to such persons. If you suspect that any company or personal information has been disclosed to a suspicious third party, or wish to verify whether a communication is genuinely from Rakuten Securities HK, please contact us at (852) 2119-0116.
2. Important Security Notice
Please be aware that Rakuten Securities Hong Kong Limited (“Rakuten Securities HK”) will never request your trading account information, including login IDs and passwords, via hyperlinks in SMS or email. To ensure security of your trading account, do not disclose your account login information to any unverified websites, and always access directly through our official website. If you have any doubts about a link, please contact us immediately.
1. 有關假冒樂天證券之提示
近日,樂天證券香港有限公司(「樂天證券香港」)發現有不法人士或機構冒用「樂天證券」或「香港樂天」的名義及標誌,進行非法集資活動。 本公司在此提醒客戶,切勿向可疑的電郵、網站及來電者存款/轉賬,及切勿向該等人仕提供任何個人資料。 如閣下懷疑曾向可疑第三者披露公司或個人資料, 或欲辨識通訊是否由本公司發出,請致電 (852) 2119 0116與我們聯絡。
2. 重要安全通知
敬請留意:樂天證券香港有限公司(「樂天證券香港」)絕不會透過短訊或電郵的超連結要求您提供包括登入名稱及密碼等交易賬戶資訊。為確保賬戶安全,切勿向任何未經核實的網站透露您的帳戶登入資訊並請直接於本公司官方網頁登入。如對任何連結有懷疑,請立即與本公司聯絡。
1. 有关假冒乐天证券之提示
近日,乐天证券香港有限公司(「乐天证券香港」)发现有不法人士或机构冒用「乐天证券」或「香港乐天」的名义及标志,进行非法集资活动。 本公司在此提醒客户,切勿向可疑的电邮丶网站及来电者存款/转账,及切勿向该等人仕提供任何个人资料。 如阁下怀疑曾向可疑第三者披露公司或个人资料, 或欲辨识通讯是否由本公司发出,请致电 (852) 2119 0116与我们聯络。
2. 重要安全通知
敬请留意:乐天证券香港有限公司(「乐天证券香港」)绝不会透过短讯或电邮的超连结要求您提供包括登入名称及密码等交易账户资讯。为确保账户安全,切勿向任何未经核实的网站透露您的帐户登入资讯并请直接於本公司官方网页登入。如对任何连结有怀疑,请立即与本公司联络。
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Account Info

Platform Guide

Desktop (Marketspeed FX)

1.1 Creating positions at market

a. Streaming (1-click, hedging)
b. AS Streaming (1-click, no hedging)
a. Sell / Buy button​
1.2 Closing positions at market
a. Streaming (specific tickets / amount)​
a. Closing all for ONE currency pair (both Buy & Sell)​
b. Closing all for ALL currency pairs (both Buy & Sell)​
a. Leave order (1 limit entry / 1 stop entry)​
b. OCO (2 Entry order which one cancel the other)​
c. IFD (1 Entry order + limit / stop)​
d. IFO (1 Entry order + limit + stop)​
e. Change Leave Order​
a. Leave order (limit / stop)​
b. OCO (limit + stop)​
c. Change Leave Order​
a. AS streaming setting​
b. Email setting​
c. Trading setting​
d. Password setting​
e. Email/ Phone setting​
f. Platform Display​
g. Internet Connection​
h. Rate Display​
i. Margin Display Color
j. Ticker
k. Shortcut
a. Rate Panel
b. Rate Table
c. Order Window
d. Open position
e. Executed Trade
a. Account Info
b. Daily Statement
c. Monthly Statement
d. Profit and Loss Statement
e. Balance History

2. Mobile (iSpeed FX)

2.1 Creating positions at market

a. Streaming (1-click, hedging)
b. AS Streaming (1-click, no hedging)
a. Sell / Buy button​

2.2 Closing positions at market​

a. Streaming (specific tickets / amount)​
a. Closing all for ONE currency pair (both Buy & Sell)​
b. Closing all for ALL currency pairs (both Buy & Sell)​
a. Leave order (1 limit entry / 1 stop entry)​
b. OCO (2 Entry order which one cancel the other)​
c. IFD (1 Entry order + limit / stop)​
d. IFO (1 Entry order + limit + stop)​
e. Change Leave Order​
a. Leave order (limit / stop)​
b. OCO (limit + stop)​
c. Change Leave Order​
a. AS streaming setting
b. Email setting
c. Trading setting
a. with OTP (Default)​
b. with Biomatric​
a. Price Alert​
b. Change Price Alert notification settings​
c. Check Alert History​

2.15 Account Info

View your account details, including equity, account balance, floating P/L, margin.

ACCOUNT BALANCE HISTORY

  • Tap “Menu” at the bottom > “Account Info”
  • Tap “History” at the top left corner and redirect to the account secure webpage
No. Terms Definitions
1 Margin Status (Equity÷Initial Margin) X 100= [~%]
If the account’s Margin Status is below 100%, you will not be able to execute new entry order. If the Margin Status is below 60%, margin call will occur. A fall to 40% will trigger liquidation of all open positions.
2 Equity The Total Sum of the Balance + Floating P/L + Cash Posting + Unrealized P/L + Unrealized Rollover
3 Balance Total balance of the account.
4 Floating P/L Total P/L of open positions calculated on a mark-to-market basis. Account balance will only be affected when positions are liquidated. Account equity will continuously vary according to market valuation of the open positions.
5 Cash Posting A forward-dated deposit amount will be displayed. *Capital gains or losses incurred through trading will be reflected under ‘Unrealized P/L’, and therefore will not be included in this item.
6 Unrealized P/L Funds transfer will be immediately reflected in “Unrealized P/L”.
Normally it takes 1-2 business days to reflect in the account balance.
7 Unrealized Rollover Rollover credit or debit will be reflected in “Unrealized Rollover” in the next trading day.
Normally it takes 1-2 business days to reflect in the account balance.
8 Leverage (All Open Positions X Market Price)÷Equity= [~%]
9 Usable init margin (Usable initial margin) Equity – Initial Margin – Initial Margin on Order Displays unused margin for creating new entry order
10 Usable maint margin (Usable maintenance margin) Equity – Maintenance Margin
11 Usable liquid margin (Usable liquidation margin) Equity – Liquidation Margin.
Displays margin for liquidation
12 Margin requirement The account’s margin status:
[Normal]: Margin Status above 100% or no open positions.
[Initial Margin Warning]: Margin Status between 60% and 100%.
[Margin Call]: Margin Status between 40% and 60%.
[Negative Balance]: Negative equity status.
13 Initial Margin Initial Margin = (All Open Positions x market price) x 5%
Amount for 100% of initial margin requirement. If the equity is below this amount, the status of margin requirement will turn to ‘Initial Margin Warning’ status.
14 Initial Margin on Order Total Initial Margin used through New Pending Orders.
15 Maint. Mr (Maintenance Margin) Amount for 60% of initial margin requirement. If the equity is below this amount, the status of margin requirement will turn to ‘Margin Call’ status.
16 Liquidation Mr (Liquidation Margin) Amount for 40% of initial margin requirement. If the equity is below this amount, all open positions will be liquidated. *Please note that calculation of account equity is performed in intervals and discrepancies from actual liquidation level may occur.
17 Beginning Equity Equity level of the previous day at New York Close.