After funding by local transfer or international wire, please provide us the receipt of deposit. While deposit by issuing e-cheque, please send the presentable PDF file and provide your name and trading account number to email@example.com. If you deposit the cheque by yourself, please provide a photocopy of the cheque (showing name of bank account holder and account number clearly) and a deposit slip of the cheque (showing the amount, date of deposit, and cheque number shown clearly). If you deposit via “cheque Deposit Machine”, please copy the “cheque Deposit Advice” at a magnified and darker setting to ensure the bank information is legible for verification. Write your full name and account number on the receipt of deposit.
If you are a new client, please also specify “New Account”. The receipt should be faxed to (852) 2119-0117 or you can email a scanned copy to firstname.lastname@example.org.
The time of deposit processing is between 9:00am to 4:30pm, Monday to Friday Hong Kong time (excluding Hong Kong public holidays). If we receive your funds AND confirmation of receipt of such funds during this time, the deposit will be processed within 1 business day.
All client funds are credited to the clients’ segregated bank account which is opened by Rakuten Securities HK and independent of the company’s account.
Rakuten Securities HK does not accept funds for any trading account via a third party. The name of the bank account holder or wire sender must be the same as that of the Rakuten Securities HK account holder.
Rakuten Securities HK does not accept cash deposits. If you carry cash, please deposit to your bank account and make a transfer to Rakuten Securities HK’s bank account.
Rakuten Securities HK currently offers accounts in USD or HKD denomination and accepts deposits in USD or HKD. For those opening USD accounts, all HKD deposits will be converted to USD at 7.85. While for opening HKD accounts, all USD deposits will be converted to HKD at 7.75. Rakuten Securities HK reserves the right to adjust the exchange rate according to the market conditions without prior notice to clients. Please contact us for rates for other currencies.
Rakuten Securities HK can neither guarantee the receipt nor the return of cash deposits and 3rd party deposit.
Rakuten Securities HK reserves the right to return fund back to the source of deposit and Rakuten Securities HK cannot guarantee certain types of withdrawal options.
For further information, please feel free to contact us at (852) 2119-0116 or email us to email@example.com.
^ Rakuten Securities was ranked as the world’s fifth largest retail forex broker by volume in August 2017 from Finance Magnates.
Ŧ Only available for clients who hold a Rakuten FX account.
¤ Fixed spreads are offered in Rakuten FX account during at least 95% of the time of the monthly core-time trading period (8am to 2am HKT of every trading day). Spreads shown above and in our website are for reference only and are not guaranteed and may widen beyond the average spreads depending on the market volatility, especially under circumstances of extremely low liquidity, news events or public holidays. Please always refer to the trading platforms for the most updated spreads.
ɞ Order execution rate is calculated based on the AS Streaming and Streaming trading orders in 10k or less order size with lower than 1 pip slippage setting in which were executed during the period between Jan 1 to Nov 1, 2017.
§ Rakuten Securities HK offers Trading Station platform through its partner FXCM.
※ Commission is charged per trade side on both open trade(s) and close trade(s). All commission fees may be subject to change from time to time without prior notice. Please always refer to the most updated Schedule of Standard Fees and Charges.
ʊ MARKETSPEED FX platform is the winner of “Online Forex Trading Platform” by Good Design Award in 2012.
To safeguard your trading account(s), you are highly recommended to set a strong password and change it regularly.
When executing customers’ trades, Rakuten Securities HK can be compensated in several ways, which include, but are not limited to: charging fixed lot-based commissions at the open and close of a trade, adding a markup to the spreads, acting as a counterparty in the transactions. As a result, Rakuten Securities HK’s interests may be in conflict with yours.
Rakuten Securities Hong Kong Limited (“Rakuten Securities HK” SFC CE Number: AIM232) is a wholly owned subsidiary of Rakuten Securities, Inc. (*) Rakuten Securities, Inc., one of the major online brokers in Japan, founded in 1999, is a subsidiary of Rakuten, Inc. (TOKYO: 4755).
The risk of loss in leveraged foreign exchange trading can be substantial. You may not be suitable as you may sustain losses in excess of your initial margin funds. Leverage can work against you. Placing contingent orders, such as “stop-loss” or “stop-limit” orders, will not necessarily limit losses to the intended amounts. Market conditions may make it impossible to execute such orders. You may be called upon at short notice to deposit additional margin funds. If the required funds are not provided within the prescribed time, your position may be liquidated. You will remain liable for any resulting deficit in your account. You should therefore carefully consider whether such trading is suitable in light of your own financial position and investment objectives. Do not speculate with capital that you cannot afford to lose. If you decide to trade products offered by Rakuten Securities HK, you must read and understand the information and disclosure provided by Rakuten Securities HK. Rakuten Securities HK may provide general commentary which is not intended as investment advice and must not be construed as such. Seek advice from a separate financial advisor. Rakuten Securities HK and Rakuten Group assumes no liability for errors, inaccuracies or omissions; does not warrant the accuracy, completeness of information, text, graphics, links or other items contained within these materials. Read and understand the Terms and Conditions on Rakuten Securities HK’s website prior to taking further action.
Information Security on Internet: To protect your privacy, do not access your trading account via public or shared computer or save your password locally in any computer or mobile device after logging in. Rakuten Securities HK will never ask you to send any of your personal information such as account number and password to us directly via e-mails.
(*)Company Registration ID (in Japan): Kanto Local Finance Bureau (Financial Instruments Firms) No.195