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Login and Logout

Platform Guide

Desktop (Marketspeed FX)

1.1 Creating positions at market

a. Streaming (1-click, hedging)
b. AS Streaming (1-click, no hedging)
a. Sell / Buy button​
1.2 Closing positions at market
a. Streaming (specific tickets / amount)​
a. Closing all for ONE currency pair (both Buy & Sell)​
b. Closing all for ALL currency pairs (both Buy & Sell)​
a. Leave order (1 limit entry / 1 stop entry)​
b. OCO (2 Entry order which one cancel the other)​
c. IFD (1 Entry order + limit / stop)​
d. IFO (1 Entry order + limit + stop)​
e. Change Leave Order​
a. Leave order (limit / stop)​
b. OCO (limit + stop)​
c. Change Leave Order​
a. AS streaming setting​
b. Email setting​
c. Trading setting​
d. Password setting​
e. Email/ Phone setting​
f. Platform Display​
g. Internet Connection​
h. Rate Display​
i. Margin Display Color
j. Ticker
k. Shortcut
a. Rate Panel
b. Rate Table
c. Order Window
d. Open position
e. Executed Trade
a. Account Info
b. Daily Statement
c. Monthly Statement
d. Profit and Loss Statement
e. Balance History

2. Mobile (iSpeed FX)

2.1 Creating positions at market

a. Streaming (1-click, hedging)
b. AS Streaming (1-click, no hedging)
a. Sell / Buy button​

2.2 Closing positions at market​

a. Streaming (specific tickets / amount)​
a. Closing all for ONE currency pair (both Buy & Sell)​
b. Closing all for ALL currency pairs (both Buy & Sell)​
a. Leave order (1 limit entry / 1 stop entry)​
b. OCO (2 Entry order which one cancel the other)​
c. IFD (1 Entry order + limit / stop)​
d. IFO (1 Entry order + limit + stop)​
e. Change Leave Order​
a. Leave order (limit / stop)​
b. OCO (limit + stop)​
c. Change Leave Order​
a. AS streaming setting
b. Email setting
c. Trading setting
a. with OTP (Default)​
b. with Biomatric​
a. Price Alert​
b. Change Price Alert notification settings​
c. Check Alert History​

1.11 Login and Logout

LOG IN

1. Click the “Login” button at the top right corner
2. Enter Login ID and Password

* You may tick the “Remember ID” button to save the Login ID.

Before       /       After

LOGIN PROBLEM

1. Check your login is a combination of upper case alphabet and numbers (half-width)
2. Check the Caps Lock or Num Lock buttons
3. Contact Rakuten Securities HK at (852) 2119-0116

LOG OUT

1. Click the “Logout” button at the top right corner