Close account

How to Close Account?

  1. If you would like to close the account, please log in to your trading account (Rakuten FX account only) and select “Withdrawal / Fund Transfer”.
  2. Fill in the information, request to withdraw all the balance and tick “Yes” for the “Close Account” option.

         *Before doing so, please ensure there is no open position in your account.

Client can also complete the Withdrawal form and email to or fax to (852) 2119-0117 for closing account.

Note: Transaction fees may be applied for some types of payments, please read the “Schedule of Standard Fees & Charges”.