How to Close Account?

Close account

How to Close Account?

  1. If you would like to close the account, please log in to your trading account (Rakuten FX account only) and select “Withdrawal / Fund Transfer”.
  2. Fill in the information, request to withdraw all the balance and tick “Yes” for the “Close Account” option.

         *Before doing so, please ensure there is no open position in your account.

Client can also complete the Withdrawal form and email to or fax to (852) 2119-0117 for closing account.

Note: Transaction fees may be applied for some types of payments, please read the “Schedule of Standard Fees & Charges”.

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