Notice on Enhancing Security Control for Online Trading Security
For the purpose of maintaining online trading security, Rakuten Securities Hong Kong implements two-factor authentication (2FA) and clients are required to use 2FA for accessing Rakuten FX. Otherwise, clients will not be able to access our trading platform. The second factor authentication will be in the form of a one-time passcode (OTP) or Biometric.
Clients can choose either OTP or Biometric for accessing Rakuten FX. For OTP, it will be sent by SMS.
Friendly reminder: For better experience of forex investment, we recommend you to change your password every 90 days.