{"id":4347,"date":"2023-06-27T18:41:21","date_gmt":"2023-06-27T10:41:21","guid":{"rendered":"\/?page_id=4347"},"modified":"2023-06-27T18:59:58","modified_gmt":"2023-06-27T10:59:58","slug":"service-notice-202203","status":"publish","type":"page","link":"https:\/\/www.sec.rakuten.com.hk\/en\/service-notice-202203","title":{"rendered":"Special Notice"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"4347\" class=\"elementor elementor-4347\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d5e9f9f e-flex e-con-boxed e-con\" data-id=\"d5e9f9f\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[],&quot;content_width&quot;:&quot;boxed&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7dea8ed elementor-widget elementor-widget-text-editor\" data-id=\"7dea8ed\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.14.0 - 26-06-2023 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<div class=\"vc_row wpb_row vc_row-fluid\">\n<div class=\"wpb_column vc_column_container vc_col-sm-12\">\n<div class=\"vc_column-inner\">\n<div class=\"wpb_wrapper\">\n<div class=\"wpb_text_column wpb_content_element \">\n<div class=\"wpb_wrapper\">\n<p><strong>Special Notice<\/strong><\/p><p><strong><br><\/strong><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"vc_row wpb_row vc_row-fluid\">\n<div class=\"wpb_column vc_column_container vc_col-sm-12\">\n<div class=\"vc_column-inner\">\n<div class=\"wpb_wrapper\">\n<div class=\"wpb_text_column wpb_content_element \">\n<div class=\"wpb_wrapper\">\n<p>Dear valued customers:<\/p>\n<p>&nbsp;<\/p>\n<p>In view of current COVID-19 pandemic situation, our office will be opened to customers and visitors from 1<sup>st<\/sup>&nbsp;Apr with limited services. Customers may also continue to contact us through online services or deliver documents electronically. Please closely monitor the latest updates which will be published on our website.<\/p>\n<p>&nbsp;<\/p>\n<p>Rakuten Securities HK strives to provide top-tier transaction operation experience and quality customer service, and promises to implement the highest regulatory standards.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"vc_row wpb_row vc_row-fluid\">\n<div class=\"wpb_column vc_column_container vc_col-sm-12\">\n<div class=\"vc_column-inner\">\n<div class=\"wpb_wrapper\">\n<div class=\"wpb_single_image wpb_content_element vc_align_left\">\n<figure class=\"wpb_wrapper vc_figure\">\n<div class=\"vc_single_image-wrapper vc_box_border_grey\"><img decoding=\"async\" loading=\"lazy\" class=\"vc_single_image-img attachment-full\" src=\"\/wp-content\/uploads\/contact.jpg\" sizes=\"(max-width: 800px) 100vw, 800px\" srcset=\"\/wp-content\/uploads\/contact.jpg 800w, \/wp-content\/uploads\/contact.jpg 300w, \/wp-content\/uploads\/contact.jpg 768w\" alt=\"\" width=\"800\" height=\"50\"><\/div>\n<\/figure>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"vc_row wpb_row vc_row-fluid\">\n<div class=\"wpb_column vc_column_container vc_col-sm-12\">\n<div class=\"vc_column-inner\">\n<div class=\"wpb_wrapper\">\n<div class=\"wpb_text_column wpb_content_element \">\n<div class=\"wpb_wrapper\">\n<p>During the period, we will continue to provide the following services:<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"vc_row wpb_row vc_row-fluid\">\n<div class=\"wpb_column vc_column_container vc_col-sm-12\">\n<div class=\"vc_column-inner\">\n<div class=\"wpb_wrapper\">\n<div class=\"wpb_text_column wpb_content_element \">\n<div class=\"wpb_wrapper\">\n<div>\n<table class=\"atbl\">\n<tbody>\n<tr>\n<td width=\"246\"><\/td>\n<td width=\"240\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/acc-en.jpg\"><\/td>\n<td width=\"240\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/withdraw-en.jpg\"><\/td>\n<td width=\"240\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/trading-en.jpg\"><\/td>\n<\/tr>\n<tr>\n<td>Normal Services<\/td>\n<td>\u2219 Application by&nbsp;<a class=\"link\" href=\"https:\/\/online.sec.rakuten.com.hk\/#\/landing\">Online Form<\/a><\/td>\n<td>\u2219&nbsp;<a class=\"link\" href=\"\/en\/trading-accounts\/deposit-funds\">Local Transfer<\/a>&nbsp;(including FPS)<br>\n\u2219&nbsp;<a class=\"link\" href=\"\/en\/trading-accounts\/deposit-funds\">International Wire<\/a><br>\n\u2219&nbsp;<a class=\"link\" href=\"\/en\/trading-accounts\/deposit-funds\">E-Cheque<\/a><\/td>\n<td>\u2219 All Trading Functions in Trading Platform<br>\n\u2219 Webinar<\/td>\n<\/tr>\n<tr>\n<td>Limited Services Available (until further notice)<\/td>\n<td>\u2219 Application in Person<br>\n\u2219 Application by Post<\/td>\n<td>\u2219 Paper Cheque<\/td>\n<td>\u2219 Seminar<br>\n\u2219 Walk-in Appointment<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"vc_row wpb_row vc_row-fluid\">\n<div class=\"wpb_column vc_column_container vc_col-sm-12\">\n<div class=\"vc_column-inner\">\n<div class=\"wpb_wrapper\">\n<div class=\"wpb_text_column wpb_content_element \">\n<div class=\"wpb_wrapper\">\n<p>For any assistances on the trading platform, including but not limited to platform login, and\/or learning more functions of the platforms, please do not hesitate to contact us immediately. If you have any questions, please contact Rakuten Securities HK via phone at (852) 2119-0116, or via WhatsApp (852) 6547-2442, or via email at&nbsp;<a class=\"link\" href=\"mailto:info@sec.rakuten.com.hk\">info@sec.rakuten.com.hk<\/a>.<\/p>\n<p>Rakuten Securities Hong Kong Limited<\/p>\n<p>31 March 2022<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Special Notice Dear valued customers: &nbsp; In view of current COVID-19 pandemic situation, our office will be opened to customers and visitors from 1st&nbsp;Apr with limited services. Customers may also continue to contact us through online services or deliver documents electronically. Please closely monitor the latest updates which will be published on our website. &nbsp; [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_jet_sm_ready_style":"","_jet_sm_style":"","_jet_sm_controls_values":"","_jet_sm_fonts_collection":"","_jet_sm_fonts_links":"","_links_to":"","_links_to_target":""},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.11 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Special Notice | Foreign Exchange Trading Firm \u2013 Rakuten Securities HK<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.sec.rakuten.com.hk\/en\/service-notice-202203\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Special Notice | Foreign Exchange Trading Firm \u2013 Rakuten Securities HK\" \/>\n<meta property=\"og:description\" content=\"Special Notice Dear valued customers: &nbsp; In view of current COVID-19 pandemic situation, our office will be opened to customers and visitors from 1st&nbsp;Apr with limited services. 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