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[Important Notice] MetaTrader 4 (MT4) is not available for download in the Apple App Store temporarily according to MT4 apps vendor MetaQuotes. This is not affecting the existing users of MT4 in iOS. However, for new MT4 users in iOS, please download desktop application of MT4 to trade. Android users remain unaffected and the app is still available in the Google Play Store. We will keep update the status on the Apple App Store.

Account Tier

Which account tier do you belong to?

We determine the account tier based on the amount of initial deposit.

How to upgrade?

You have a chance to upgrade to the next tier every month as determined by your monthly trading volume. Once you are upgraded, you can enjoy a relatively tighter spread for at least 3 months!

Requirements of upgrading:

For example,

1. MT4 Account Tiers are applicable to all MT4 live accounts (“Eligible Account”).
2. Eligible Account must be in accordance with below criteria:
ⅰ To determine the account tier when open MT4 account
Standard Premium VIP
Amount of Initial Deposit < HKD 250,000
or
< USD 30,000
≥ HKD 250,000
or
≥ USD 30,000
≥ HKD 500,000
or
≥ USD 60,000
ⅱ To upgrade to the next account tier
Total trading volume of the previous month ≥ 10,000K ≥ 100,000K
Standard upgrade to Premium Premium upgrade to VIP
3. If there is no deposit when opening Eligible Account, "Standard" Tier will be assigned.
4. The trading volume refers to total trading volume in a month. And total trading volume will be counted from the first trading date (Market open) of that month to the last trading date (Market close) of the same month.
5. Upgrade evaluation of Eligible Account will be held on monthly basis. If Eligible Standard or Premium Account reaches criteria Clause 2-ⅱ, the Eligible Standard or Premium Account will be upgraded to Premium or VIP respectively.
6. Downgrade evaluation of Eligible Account will be held 3 months after the account opened (not including the month of opening account) or each time of upgrade. Those 3 months will be the evaluation period (Evaluation Period). If the average monthly trading volume of Eligible Premium or VIP Account does not reach criteria Clause 2-ⅱin Evaluation Period, the Eligible Account will be downgraded to Standard or Premium respectively.
7. Adjustment of tier will be carried out within the first 6 working days of each month. Notification will be sent to related clients after adjustment carried out.
8. The Terms and Conditions are governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region.
9. The Terms and Conditions are subject to prevailing regulatory requirements.
10. In the event of any discrepancy between the Chinese and English versions of these terms and conditions, the English version shall apply and prevail.
# The total accumulated number of accounts opened with Rakuten Securities was 8 million, as of 20 June 2022. Please click here for details.
^ Rakuten Securities was ranked as the world’s fourth largest retail forex broker by volume in Q3 2020 from Finance Magnates.
Ŧ Only available for clients who hold a Rakuten FX account.
¤ Fixed spreads are offered in Rakuten FX account during at least 95% of the time of the monthly core-time trading period (8am to 2am HKT of every trading day). However it is not guaranteed and it shall not apply to the extreme markets circumstances, include but not limit to low liquidity, high volatility, news events and public holidays. During extreme markets circumstances, spreads may widen beyond the offered spreads. Please always refer to the trading platforms for the most updated spreads.
ɞ Order execution rate is calculated based on the AS Streaming and Streaming trading orders in 10k or less order size with lower than 1 pip slippage setting in which were executed during the period between Jan 1 to Nov 1, 2017.
ʊ MARKETSPEED FX platform is the winner of “Online Forex Trading Platform” by Good Design Award in 2012.

To safeguard your trading account(s), you are highly recommended to set a strong password and change it regularly.

When executing customers’ trades, Rakuten Securities HK can be compensated in several ways, which include, but are not limited to: charging fixed lot-based commissions at the open and close of a trade, adding a markup to the spreads, acting as a counterparty in the transactions. As a result, Rakuten Securities HK’s interests may be in conflict with yours.

Rakuten Securities Hong Kong Limited (“Rakuten Securities HK” SFC CE Number: AIM232) is a wholly owned subsidiary of Rakuten Securities, Inc. (*) Rakuten Securities, Inc., one of the major online brokers in Japan, founded in 1999, is a subsidiary of Rakuten Group, Inc. (TOKYO: 4755).
The risk of loss in leveraged foreign exchange trading can be substantial. You may not be suitable as you may sustain losses in excess of your initial margin funds. Leverage can work against you. Placing contingent orders, such as “stop-loss” or “stop-limit” orders, will not necessarily limit losses to the intended amounts. Market conditions may make it impossible to execute such orders. You may be called upon at short notice to deposit additional margin funds. If the required funds are not provided within the prescribed time, your position may be liquidated. You will remain liable for any resulting deficit in your account. You should therefore carefully consider whether such trading is suitable in light of your own financial position and investment objectives. Do not speculate with capital that you cannot afford to lose. If you decide to trade products offered by Rakuten Securities HK, you must read and understand the information and disclosure provided by Rakuten Securities HK. Rakuten Securities HK may provide general commentary which is not intended as investment advice and must not be construed as such. Seek advice from a separate financial advisor. Rakuten Securities HK and Rakuten Group assumes no liability for errors, inaccuracies or omissions; does not warrant the accuracy, completeness of information, text, graphics, links or other items contained within these materials. Read and understand the Terms and Conditions on Rakuten Securities HK’s website prior to taking further action.
Information Security on Internet: To protect your privacy, do not access your trading account via public or shared computer or save your password locally in any computer or mobile device after logging in. Rakuten Securities HK will never ask you to send any of your personal information such as account number and password to us directly via e-mails.
(*)Company Registration ID (in Japan): Kanto Local Finance Bureau (Financial Instruments Firms) No.195

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