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Statement on FXCM Cybersecurity Incident

FXCM Asia Limited ("FXCM Asia" SFC CE Number: AIM232), a wholly owned subsidiary of Rakuten Securities, Inc., has been notified by FXCM Inc. (NYSE:FXCM), a leading online provider of foreign exchange (FX) trading and related services, that FXCM Inc. was the victim of a criminal cybersecurity incident involving unauthorized access to customer information. At this time FXCM Inc. has identified a small number of unauthorized wire transfers from customer accounts; however, all funds have been returned to the appropriate accounts and the customers have been notified.

FXCM Inc. received an email from a hacker claiming to have unlawfully accessed customer information. FXCM Inc. immediately notified the FBI of this threat and is cooperating with the FBI's investigation. Working with a leading cybersecurity firm, FXCM Inc. has launched an extensive forensic investigation into the cybersecurity incident to determine the scope of the incident and identify affected customers. FXCM Inc. is also working with the firm to further protect customer information.

FXCM Inc. is a business partner of FXCM Asia, and provides the trading system to FXCM Asia customers. FXCM Asia is now working closely with FXCM Inc. to assess the impact to FXCM Asia and its clients on this cybersecurity incident. Affected customers will be notified.

FXCM Inc. has established a dedicated webpage where members can access information, including frequently asked questions and answers. Read the FAQ

Customers with additional questions can contact FXCM Asia Limited representatives: Contact Customer Support.

FXCM Asia takes the privacy and security of our customer information very seriously and we are dedicated to protecting that information. As we learn more from FXCM Inc., we will continue to provide updates.

CONTACT: FXCM Asia Limited
+852-2119-0116
[email protected]

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