Client Forms | Account Application | Client Agreement | Withdrawals | Forex Trading | Rakuten Securities Hong Kong
Rakuten FX Platform: 1-on-1 Training
Free FX Seminar / Webinar
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(Desktop Platform)

USD 10,000   USD 50,000
USD 100,000
Although demo accounts attempt to replicate real-time market scenarios, they are based on simulated market environment. As such, there are key differences that distinguish it from a live account; including but not limited to, the lack of dependence on real-time market liquidity, delay or difference in pricing and spread. The operational capabilities when executing orders in a demo environment may result in atypically expedited transactions, lack of rejected orders, and/or the absence of slippage. Additionally, updates to demo account may not coincide with those of live accounts.
【Important Notice】The Two-factor Authentication (2FA) will be implemented in late April 2018. Clients are required to use 2FA for accessing Rakuten FX & Trading Station. Learn More.

Client Forms and Withdrawals

Opening Account Download
Individual Account Application
Corporate Account Application
Corporate Resolution
Client Agreement (Individual /Corporate Account)
Adding Account Download
Additional Account Form

  • Client of TS account to create a new Rakuten FX account
  • Client of Rakuten FX account to create a new TS account
Servicing Form Download
Transfer Form
Change of Client Information Form
Account Reactivation Form

To reactive your account, please complete and fax the Reactivation Form to (852) 2119-0117 or email to [email protected].
Withdrawal Form

To withdraw funds from an existing account, please complete and fax the Withdrawal Form to (852) 2119-0117 or email to [email protected].
Trading Documents Download
Margin Call Policy
Fee Schedule

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Withdrawal requests are processed within two business days of receipt. The cut-off time for processing withdrawals is 4:30 p.m. (Hong Kong time) Monday to Friday. Any completed form received after 4:30 p.m. during the week – or received on weekends/holidays – will be processed on the next business day. The client will be solely responsible for any delays, failure to process funds or any other circumstances that result from incomplete information or documents.

Bank Charges

Withdrawal Method Hong Kong Overseas (including China)
Bank Wire HK$50 HK$150
E-Check / Check No fee

Investor Center

Meet with FX professionals

Unit 501, 5/F, Nexxus Building, 41 Connaught Road Central, Hong Kong
  • Client Meeting Hours
  • Weekdays9 a.m. to 7 p.m.
  • ‡Public Holidays Call us and make
    Tel: 2119 0116