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(Desktop Platform)

USD 10,000   USD 50,000
USD 100,000
Although demo accounts attempt to replicate real-time market scenarios, they are based on simulated market environment. As such, there are key differences that distinguish it from a live account; including but not limited to, the lack of dependence on real-time market liquidity, delay or difference in pricing and spread. The operational capabilities when executing orders in a demo environment may result in atypically expedited transactions, lack of rejected orders, and/or the absence of slippage. Additionally, updates to demo account may not coincide with those of live accounts.
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【Important Notice】The Two-factor Authentication (2FA) will be implemented in late April 2018. Clients are required to use 2FA for accessing Rakuten FX & Trading Station. Learn More.
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Rakuten Securities HK Contact Information

Client support service hours are Monday – Friday, 8:00 am HKT - 11:59 pm HKT.


Rakuten Securities Hong Kong Limited

Unit 501, 5/F, Nexxus Building,
41 Connaught Road Central, Hong Kong New address!

Phone

(852) 2119-0116

Fax

(852) 2119-0117

Chat

(852) 6547-2442

INTERNATIONAL TOLL FREE

China 4001-200998
Taiwan 00801-85-2016

Note: All toll-free numbers have mobile phone accessibility, except Taiwan KT telecom mobile network. Calls from mobile phone will result in local charges to the caller.