(852) 2119-0116 
(852) 6547-2442 
info@sec.rakuten.com.hk Job highlight:
- 5-day work, training provided
- Various activities for business development
- Medical benefits and performance bonus
Key Responsibilities:
- Promote trading service and platform
- Support the daily operations for handling enquiries from customers in professional manner
- Build the relationship with customers by phone calls, instant messaging, social media, etc. analyzing the potential customers and provide suitable services
- Perform AML/KYC checks on each customer to meet the regulatory requirements
- Achieve the company goal by collaboration with different parties
- Work closely with line manager to optimize the business result
- Ad-hoc projects as assigned.
- Candidates demonstrate a capacity with proven knowledge will be considered as manager
Experience & Skills:
- Degree holder with Major in Finance, Economic or Accounting is preferable; Fresh graduates are also welcomed
- Experience in Finance / Banking / Customer Service industry and Licensed with SFC or passed the required examination are the advantages
- Interpersonal and customer service skills in English, Cantonese and Mandarin; trading platform and technical issues-handling experience are advantageous
- Sales driven, accuracy, ability to multi-task and work under pressure
- PC knowledge, MS Office, and Chinese word-processing
- Independent, initiative, responsible, team player and customer-oriented
Career Development and Opportunities:
Excellent learning opportunities in FX regulations as well as the products knowledge in both SFC-HK and -Worldwide